Refund policy
We want you to be fully satisfied with your purchase. If something isn’t right, we’re here to help.
Return & Exchange Eligibility
-
Requests must be made within 14 days of receiving your order.
-
Items must be unused, unwashed, and in original condition with tags attached.
-
Proof of purchase (order number or invoice) is required.
Non-Returnable Items
-
Items damaged due to misuse
-
Items without original tags
-
Clearance or sale items (unless defective)
Exchange Policy
-
Exchanges are available for size or color only, subject to availability.
-
Exchange shipping fees may apply.
Return Process
-
Contact our customer support via email .
-
Share your order number and reason for return.
-
Our team will guide you through the pickup or drop-off process.
Refunds
-
Refunds are issued after inspection of the returned item.
-
For COD orders, refunds may be issued via bank transfer or Instapay.
-
Shipping fees are non-refundable unless the item is defective or incorrect.
Damaged or Wrong Items
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery and we will resolve the issue immediately.
For any questions, feel free to contact our support team. We’re always happy to help!
